• Кыргызча
  • Русский
  • English
Для слабовидящих

Frequently asked questions


You can find the nearest ATM, operating mode, and currency in the “Map of ATMs” section. In addition, you can find ATM’s location of all banks in the “Elcart Mobile” application, which can be downloaded in IOS and Android.

There are not any terminals; however, you can replenish the card or pay of the loan through “Umay” terminals.

You should come to one of the branches of the bank and write the statement, if you a cardholder. However, if you are a cardholder of another bank, you should to contact with your Bank.

You should come to one of the branches of the bank and write the statement, if you a cardholder. However, if you are a cardholder of another bank, you should to contact with your Bank.

You can take you transfer in one of the branches. In the “Branch Network”. section you can find addresses of all branches and savings bank. It is necessary to have a passport and transfer number.

 

You need to come to one of the branches of “Bank of Asia” or through “Umay” payment terminal. 

You can call directly to our Banking Card Department at the number: (0312) 310 021 (extension 113). The bank’s specialists will help check the balance on your card. In addition, you can check current balance of “Elcart” card in the “Elcart” application, which can be downloaded in IOS and Android

You can call directly to our Banking Card Department at the number: (0312) 310 021 (extension 113) or to Call-Center, if you are a cardholder. The bank’s specialists will help unlock your card.

There are addresses of all branches and saving bank in the “Branch Network” section.

The head office of the Bank works from 8:30AM to 4:30PM


In the "Branch Network" section you can find the mode of all branches and savings banks.

Главная
X
X

Вы можете позвонить нам, выбрав желаемого оператора связи.

X
Пожалуйста, укажите ваши контактные данные для обратной связи. Мы обязательно ответим на ваше обращение.

Подать жалобу
Получить консультацию